This policy explains how and for what purposes we collect, use, and protect your personal data. We adhere to the principles of transparency, security, and data minimization to ensure maximum protection of your privacy.
1. Collection and Use of Personal Data
Personal data is information that can directly or indirectly identify you. It may also include anonymous data linked to information that allows your identification. Data that has been irreversibly anonymized or aggregated in such a way that you can no longer be identified is not considered personal data.
Below are the types of personal data we may collect and how we use them.
1.1. What Personal Data We Collect
- Data you provide: when creating an account, contacting us, participating in surveys, or using online chat or support services.
- Payment data: we use the third-party payment system WayForPay. We receive from the payment provider only confirmation of transaction success or failure, as well as technical data for its processing (such as transaction ID, amount, currency, date and time of transaction, country of the issuing bank). We do not store bank card details or other confidential payment information.
- Data about service usage: device type, unique identifier, IP address, operating system, browser, diagnostic, and geolocation information (GPS, IP, and other technologies).
1.2. How We Use Personal Data
- Providing and improving services: data analysis, research, audits, participation in contests and promotional activities.
- Communication: sending marketing messages (with your consent), informing you about changes in terms, responding to inquiries.
- Advertising: personalizing your experience and evaluating the effectiveness of advertising campaigns. Personalization may use data about your preferences, browsing history, location, device, and interaction with our service or advertising materials. You may opt out of personalized advertising by changing your browser cookie settings, adjusting your account privacy settings, or sending a request to our support email.
- Security: verifying accounts, preventing fraud, investigating suspicious activity.
You may withdraw your consent by contacting support@alistar.ltd
2. Cookies and Similar Technologies
We use cookies to personalize content, analyze usage, display ads, and enhance security. Cookies may be:
- Necessary — enable core site functions (e.g., login, saving settings);
- Analytical — help collect statistics on service usage and improve performance;
- Marketing — used to deliver personalized ads and track campaign effectiveness.
You can disable cookies in your browser settings. Disabling necessary cookies may make some features unusable, while blocking analytical or marketing cookies will limit personalization and recommendation accuracy.
3. Disclosure of Personal Data
We disclose personal data only in the following cases:
- Service providers: hosting, marketing, analytics, order fulfillment, customer support.
- Corporate transactions: in the event of a merger, sale, or reorganization.
- Legal requirements: upon request from government authorities or to protect rights and safety.
4. Your Rights
You have the right to access, correct, delete, restrict, or object to the processing of your data, as well as to receive it in a structured format. Requests are processed within 30 days. You also have the right to file a complaint with the competent data protection authority in your country of residence if you believe your rights have been violated.
5. Third-Party Resources
We are not responsible for the privacy policies of third-party websites or services linked on our site.
6. Data Security and Retention
We apply technical and organizational measures to protect data. No system is completely secure, but in the event of an incident, we will notify you and, if necessary, the competent authorities. Data is retained for as long as necessary to fulfill processing purposes or as required by law.
7. Changes to the Policy
We may update this policy if technologies or legal requirements change. For significant changes, we will notify users via email or website notifications. The current version is always available on our website.
Contacts
Email: support@alistar.ltd